Shipping

Packaging

Wherever possible we will use paper packaging

However, Europe, US, Canada and Rest of World, it is not always possible to use paper due to the soft contents of the package.  If this is the case, we use 90 micron polythene mailbags.  Recycling guide: LDPE 4 (Low density polyethylene).

Low-density polyethylene, or LDPE, is number 4-coded plastic, commonly used to manufacture shopping bags, dry cleaning bags and flexible bottles and lids.  Although not as commonly recycled as number 1 polyethylene terephthalate or number 2 high-density polyethylene, LDPE recycling is gaining traction as its post-consumer uses increase. One use is combining recycled LDPE with wood to create composite lumber suitable for light applications. All these plastics can be recycled into different products, but of the three, LDPE results in the most greenhouse gas savings when it's recycled.  

But please - do not put number 4 LDPE plastic into a recycling bin unless you are sure it is accepted. Otherwise, you could contaminate an entire batch of recycled plastic.

Shipping Information

UK Shipping

UK Shipping - £3.60 on all second class orders within mainland UK at small parcel, 1.9kg or less. 

UK Shipping - £4.00 on all first class orders within mainland UK at small parcel, 0.9kg or less OR £5.90 at small parcel, 1.9kg or less.

UK Shipping - £9.99 second class and £17.00 first class medium parcel up to 5kg although I will always try to find a cheaper rate with another courier and refund the excess.

Washed fleece and dyed fleece are made to your order.  Once you place your order we will let you know if there is any delay in shipping although we do hope to despatch with a day of you placing your order.  There are certain times of the year when this may not be possible such as lambing or during woolly events that we attend. 

International Shipping

We always try to keep our costs to a minimum.  We usually use Royal Mail International Standard, which does not include Tracked and Signed.  We are given a proof of postage which includes your address details and the weight of your parcel, but you do not sign for your parcel and it is not tracked.  This service is cost effective and very reliable.  However, we cannot accept responsibility for your goods once they have left the UK with this service.

If you would prefer your order to be sent International Tracked & Signed then please select the tracked and signed option.  Your order will be fully tracked with signature on delivery and online confirmation.   

For orders over 2kg please contact us for shipping charges.  We like to use the most cost effective carriers and this can change on a daily basis.  We regularly post 5kg + parcels around the world but we prefer to get the best current cost effective quote for you.

Shipping times

We try to despatch your order as soon as possible after receiving it - usually the next working day.  However, we are a working farm and occasionally unforeseen problems can occur – and we would always deal with any animal welfare issues first.  Should this happen we will post your parcel the very next working day.

 

Royal Mail states the following on their website: https://www.royalmail.com/personal/international-delivery/international-standard

UK – first class – next working day

UK – second class - - up to three working days

International Standard

Europe – 3 to 5 working days

USA/Canada and Rest of the World – 5 to 7 working days

International Tracked and signed

Western Europe – within two to three working days

Eastern Europe – within three to four working days

USA/Canada and Rest of the World – within six to seven working days